How to Print, Copy, Scan: IALS Library Guides

This guide is a brief introduction to the Library's printing system, PaperCut.  

For further information, please ask staff at the Library Enquiry desk.

Library opening hours (term time)

Contact us

Email: ials@sas.ac.uk

Last updated:

Lindsey Caffin:, November 2018

We would love to here your comments about this guide

Email: ials@sas.ac.uk

IALS uses PaperCut to provide printing, photocopying and scanning facilities to its library users. You will need to register online for an IALS-PaperCut account and have money in it before you can print, copy or scan. 
 

1. You will need your plastic IALS library card to register for an account.
2. Go to https://catalogue.libraries.london.ac.uk/search~S6/, click on Log in, enter your name and your IALS library card barcode number and click Submit.
3. Under Photocopying, Printing & Scanning, tick the box and click Create a Print/Copy Account.
4. You will receive an email from Information Systems confirming your details.

If you have a temporary paper library card please see staff at the Library Enquiries desk who will create an account or you. Use your library card barcode number as username and choose a strong password.

You can log on to one of the four MFDs at IALS to photocopy, scan or print.

If you have a plastic IALS library card just tap the card on the MFD to log on automatically.

If you have a temporary paper card log on manually at one of the MFDs using the username and password you created.
 

Printing

1. Send your print job to the default printer.
2. You will be asked to log in – use your IALS-PaperCut account username and password.
3. Your account balance will be displayed.
4. Go to one of the copiers and log in to retrieve your document.
5. Right-click your balance to Log out/Exit.

Please note that your money will not be deducted from your account until you release the print job. Unprinted jobs will be held in the queue for 24 hours and then automatically deleted.

To use web print:

Our web print facility is currently offline for remote access via the link below.  Should you need to use this, please use one of our PCs here at IALS or alternatively your laptop and the mobility print driver.

1. Log in to your Papercut account on their device at printing.london.ac.uk 
2. Select web print from the left-hand menu
3. Select option to print in colour or black and white
4. Upload a document from your device.

The following file types are allowed:

• PDF
• Picture Files: bmp, dib, gif, jfif, jif, jpe, jpeg, jpg, png, tif, tiff

You can send print jobs before leaving home, ready to print on your arrival at IALS.

Known Issues

• At the moment Microsoft Word files are not supported but can be converted using Save As in Word and selecting PDF ready for printing
• Some problems have been noted when trying to print from Apple devices (eg. AirBook, iMac, iPhone)

From Your Device

You will need to be on the IALS Lib wifi network in order to print to IALS printers from your own devices.

Windows users

Minimum requirements: Win 10/8/7 or Vista, Java 8.0 or later

1. Download and install the IALS-PaperCut-windows-client software. Alternatively, go to https://cdn.papercut.com/files/mobility-print/client/windows/pc-mobility-print-printer-setup-1.0.127.exe
2. During installation, the programme will automatically detect our printer – UOL_Mobility_Print [unistudprint1].
3. It will also ask you to log in – please use your IALS-Papercut account username and password you created earlier.
4. Once installed send your print jobs to UOL_Mobility_Print [uni-studprint1].
5. Go to one of the copiers and log on to retrieve your document.

Mac users

Minimum requirements: Apple OS X 10.11 (El Capitan) or higher, Java 8.0 or later​

1. When printing a document select uol_mobility_print in the Nearby Printers list.
2. Enter your IALS-PaperCut username and password for the printer “uol_mobility_printer” and tick the box to remember in keychain if you wish and click OK.
3. After printing, go to one of the copiers and log on to retrieve your document.

iOS users

1. Open the item you want to print.
2. Tap the share icon  or   or 
3. Tap  or Print. If you can’t find the print option, check the app’s User Guide or Help section. Not all apps support AirPrint.
4. Tap Select Printer and choose UOL_Mobility_Print. You will then be prompted to log in with your PaperCut username and password.
5. Choose the number of copies or other options, like which pages you want to print and if you want colour or black and white.
6. Tap Print in the upper-right corner.
7. Go to one of the copiers and log on to retrieve your document.

Android users

1. Download and install Papercut Mobility Print app from Google Play Store.
2. Launch the app.
3. Tap Android settings.
4. Tap Mobility Print.
5. Enable/switch on the service.
6. Exit out of Settings.
7. Print your document and enter your IALS-Papercut account username and password when prompted.
8. Go to one of the copiers and log on to retrieve your document.

From a USB

1. Log on to one of the copiers using your IALS plastic library card or manually by entering your username and password for your IALS-PaperCut account.
2. Insert USB. (USB drive must be in FAT 32 format. Please ask for help if you are not sure).
3. Tap Device Functions.
4. Press the  Home button.
5. Tap Removable Memory.
6. Select file or tap folder and tap open until you find the file you want to print.
7. Tap Print.
8. Select colour/single or double-sided options.
9. Press Start button.
10. Tap Remove Memory or Back to List to choose next file.
11. Press the  Home button and Log out when finished.

Follow steps 1 to 5 in Printing from USB above and then...

1. Place your original on the glass or in the sheet feeder.
2. Tap Store File.
3. Choose colour, size and resolution options.
4. Press Start button.
5. Tap Remove Memory or Back to List to choose next file.
6. Press the  Home button and Log out when finished.

1. Log on to one of the copiers using your IALS plastic library card or manually by entering your username and password for your IALS-PaperCut account.
2. Place your original on the glass or in the sheet feeder.
3. Tap Scan and then Scan to My Email.
4. Log out when finished.

Your scanned document will be emailed to the email address you entered when you joined the library. You can change your email address by logging on at https://catalogue.libraries.london.ac.uk/search~S6/.

1. Log on to one of the copiers using your IALS plastic library card or manually by entering your username and password for your IALS-PaperCut account.
2. Tap Device Functions.
3. Select paper size, b & w/colour, single or double-sided options as required.
4. Press Start to photocopy.
5. Press the  Home button and Log out when finished.

You can add credit to your IALS-PaperCut account online using debit or credit cards only.

Please ensure you only top up your account with as much money as you need to use in the immediate future as no refunds will be given under any circumstances except in the event of a machine malfunction.

Receipts will not be issued for online payments. However, you will be able to either print or email yourself your transaction history which will show the amount you have paid.

Our top up portal is currently offline for users to top up remotely.  Please top up on site using the URL below or ask staff at the Library Enquiries Desk to top up for you.

Go to https://printing.london.ac.uk (there is a shortcut called IALS-UOL Printing Portal on our computers) and follow the steps below:

1. Log in to your account with your IALS-PaperCut account username and password.
2. Select Add Credit.Choose a value from Amount to add. Then click Add Value.
3. You will be redirected to the payment gateway where you can enter your card details. Once the payment has been processed you will be redirected back to the PaperCut interface.

Please note that receipts are not provided when using the online payment gateway.

If you need any further help, please ask staff at the Library Enquiry Desk.