Contact library staff in the first instance. They will point you to relevant guides or find an IT Librarian who will give you help and advice.
IALS provides free wireless access to the Internet from laptops, phones and tablets. Access to wireless is available throughout the building using the security enabled IALS Lib wireless network. Once connected, users will have access to all online databases and e-resources without the need of a separate login.
To connect to the IALS Lib network, you will need a valid library card. Provisional card holders can connect to the open network UoL Conferences.
The connection is remembered by your laptop so next time you visit the IALS, you automatically log into the network without any further configuration needed.
Remember, if you do experience any difficulties, please always ask staff at the Enquiries desk on the 2nd floor for extra help or advice.
Connection is not limited to laptops. If you have a mobile phone or tablet, you can still connect to IALS Lib.
To connect you will need:
A valid IALS Library card 
A device, with the latest software updates installed
Remember to tick 'Connect automatically' to enable automatic access to IALS Lib the next time you are in the library.
Windows 10/11For Windows 10/11 users, a warning message asking you to continue may appear. If it does, click continue to accept the connection when first connecting onsite at IALS.
Apple iOSFor Apple users, you will be asked to trust the certificate the first time of joining. AirBook users will be required to log on using their AirBook login details to complete acceptance. For iPhone, click Join to accept.
AndroidUsers with Android devices, including Chromebook and Google Pixel will need to select the following:
For Android devices: Login details ask for an identity and will automatically select the correct network security protocol. For some Smartphones, you may be asked to enter a domain. If so, you should enter the following:
Will I need to reconnect to wireless each time I visit the IALS? No. Your laptop should remember the connection so next time you come into the library you will automatically be logged into the IALS Lib network.
Is the login case sensitive? No, to login, you can use either upper or lower case for username or password entry.
I have a replacement library card. Do I need to reconnect to use Wi-Fi? Yes. The connection uses details on the card as your login. If a card is lost and a replacement card issued, you will have to re-login using the details from your new card as the barcode will be different.
When I move around the library, my connection to Wi-Fi drops out. Why is this? On each floor at the IALS, we have installed wireless access points. On connection, your laptop authenticates to one of these access points. As you move around the library, your laptop eventually falls out of range and the signal drops. Once your laptop wireless software has picked up another point, connection is automatically re-established. Sometimes connection can seem slow but if you wait a few minutes, your laptop should find IALS Lib.
Is it possible for me to connect to Eduroam from the IALS? Yes, you can. The IALS is configured for connection to Eduroam. However, we cannot provide support for any problems that might occur with the service. If problems do occur, contact your home university IT department.
My family name is two separate words, do I have to type them without a space between? No, include the space and type your family name exactly as it appears on the card. For example, if your name on the library card is Mr E Byrne Jones, to log in you would just type Byrne Jones in the Wi-Fi password box.
Know your operating system! This ensures you select the correct method for connection.
Make sure all software and firmware is up to date (this includes phones). An out-of-date system may not connect to IALS Lib.
Family or surname wrongly printed on the library card? Ask staff at the Enquiries desk to check details on our library system and amend.
Reboot your device if you rely on sleep mode rather than shut down, to ensure a good connection to IALS Lib.